Is Axxess down in South Africa today?

How to contact Axxess technical support?

- Hotline phone: 0861 300 900;

- Email: support@axxess.co.za;

- Official website: https://www.axxess.co.za.

Latest news and current information:

- X: https://x.com/AxxessInternet

- Instagram: https://www.instagram.com/axxess.internet

- Facebook: https://www.facebook.com/Axxess.Internet

Frequent Connection Drops

- Ensure all cables are securely connected and undamaged.

- Move your router away from devices like microwaves or cordless phones that cause interference.

- Update your router firmware from the manufacturer site if available.

- Test with a direct Ethernet connection to isolate Wi-Fi issues.

Slow Download Speeds

- Run a speed test during off-peak hours to compare with your plan.

- Limit connected devices or prioritize bandwidth via router settings.

- Clear your browser cache and disable unused extensions.

- Contact support if speeds consistently fall below promised rates; they may need to check line quality.

High Latency or Ping Problems

- Close background apps consuming bandwidth, like downloads or streaming.

- Use wired connection for gaming or video calls.

- Check for firmware updates on your router.

- Avoid peak usage times when network congestion is higher.

DNS Resolution Failures

- Switch to public DNS servers like Google''s 8.8.8.8 or Cloudflare''s 1.1.1.1 in router settings.

- Flush DNS cache on your device with command ''ipconfig /flushdns'' on Windows.

- Restart your computer after changes.

Hosting Service Disruptions

For web hosting users, downtime can stem from server overload or config errors.

Site Pages Not Loading

- Verify domain propagation if recently changed; it can take up to 48 hours.

- Check file permissions in your file manager; directories should be 755, files 644.

- Review error logs in cPanel for specific clues.

- Test site accessibility from different locations or incognito mode.

Email Not Sending or Receiving

- Confirm SMTP settings match provider specs: usually port 587 with TLS.

- Check spam folders and whitelist your domain.

- Increase PHP mail limits if using scripts.

- Scan for malware on sending devices.

Database Connection Errors

- Ensure database credentials in config files are correct, no extra spaces.

- Restart MySQL via hosting control panel if permitted.

- Verify database size isn''t exceeding limits; optimize tables.

- Contact support for server-side MySQL issues.

Control Panel Login Fails

- Clear browser cookies and cache specific to the panel URL.

- Try a different browser or device.

- Check if your IP is blocked; request unblock if needed.

- Reset password via client area if account is active.

FTP Upload Failures

- Use passive mode in FTP client settings.

- Check available disk space in hosting account.

- Verify username and password; regenerate if unsure.

- Switch to SFTP for secure connections if supported.

Veelvoorkomende probleme en aanbevelings

- Stadige internetspoed: Herbegin jou roeteerder, beperk verbinde toestelle, toets spoed tydens stil tye.

- Webwerf laai nie: Kontroleer domein DNS, kyk na foutlogs in beheerpaneel, probeer inkognito modus.