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How to contact Cursor AI technical support?

- Email: hi@cursor.com;

- Community Forum: https://forum.cursor.com/;

- Official website: https://www.cursor.com/.

Latest news and up-to-date information:

- X: https://x.com/cursor_ai;

- Discord: https://discord.gg/cursor;

- GitHub: https://github.com/getcursor.

AI autocomplete stops functioning

- Check your internet connection stability, as Cursor AI requires consistent connectivity for its AI features

- Verify your API key status and ensure it hasn''t expired or reached usage limits

- Restart the editor completely to refresh the AI service connection

- Check if you''re in a supported coding language; some languages might have limited AI support

Codebase awareness features fail to index

- Ensure you have proper file permissions set for the directory you''re working in

- Check if your project structure follows conventional patterns the AI can recognize

- Verify that the workspace isn''t too large for the system''s memory allocation

- Try resetting the codebase index through the editor''s settings menu

Editor becomes unresponsive during heavy operations

- Monitor your system''s RAM usage and close unnecessary applications

- Reduce the size of files being processed simultaneously

- Check if background indexing operations are overwhelming your CPU

- Adjust the editor''s performance settings to limit resource-intensive features

Plugin or extension conflicts cause crashes

- Disable recently installed extensions one by one to identify the problematic one

- Check for extension compatibility with your current Cursor AI version

- Update all extensions to their latest stable releases

- Report the conflict details to extension developers for resolution

Code suggestions appear irrelevant or broken

- Provide more context in your comments to guide the AI toward better suggestions

- Check if the AI model selection matches your programming domain

- Review if your code follows standard syntax patterns the AI expects

- Consider adjusting the AI''s suggestion sensitivity in preferences

Version control integration fails to sync

- Verify your Git installation and ensure it''s accessible from the terminal

- Check authentication credentials for remote repositories haven''t expired

- Confirm network connectivity to version control hosting services

- Try using the built-in terminal for Git operations as a diagnostic step

Real-time collaboration features disconnect

- Ensure all collaborators have compatible Cursor AI versions installed

- Check firewall settings aren''t blocking peer-to-peer connections

- Verify the collaboration session link hasn''t expired or been revoked

- Restart the collaboration session with fresh connection parameters

Custom themes or configurations fail to apply

- Check if configuration files are properly formatted without syntax errors

- Verify theme files are placed in the correct application directories

- Ensure your custom settings don''t conflict with default editor configurations

- Try importing configurations from a known working setup as reference

Project files fail to open or load

- Check file permissions and ensure you have read access to the target files

- Verify the file encoding is compatible with Cursor AI''s text processing

- Try opening the files in a basic text editor first to rule out file corruption

- Reset the editor''s file association settings to default values

Keyboard shortcuts stop responding

- Check if any background processes are interfering with keyboard input

- Verify no other applications are capturing keyboard events globally

- Reset keyboard shortcut mappings to factory defaults

- Update your operating system''s keyboard drivers if issues persist

Search functionality returns incomplete results

- Ensure search indexing has completed for your entire workspace

- Check if search filters aren''t accidentally excluding relevant files

- Try rebuilding the search index from the editor''s tools menu

- Verify your search queries use proper syntax for the search engine