based on user reports and queries over the last 24 hours
Facebook outage statistics
- Official website: https://www.facebook.com/help
- X: https://x.com/facebook
- YouTube: https://www.youtube.com/facebook
- LinkedIn: https://www.linkedin.com/company/meta
Users may experience difficulties logging into their accounts, with error messages or failed authentication attempts preventing access to the platform.
- Clear your browser's cache and cookies, then restart your browser to resolve potential credential conflicts.
- Check the Facebook status page for any reported ongoing login or authentication service disruptions.
- Ensure your login credentials are correct, and consider resetting your password if necessary, using the official password recovery tool.
- Disable browser extensions or add-ons that may interfere with the login page's functionality, such as ad blockers or privacy tools.
The mobile application may suddenly close, become unresponsive, or fail to load content properly, interrupting the user experience.
- Force close the app completely and restart it to clear temporary glitches.
- Check for and install any available updates for the application from your device's official app store, as updates often contain critical bug fixes.
- Restart your mobile device to clear system memory and resolve potential conflicts with other running applications.
- If the problem persists, uninstall and then reinstall the application to ensure a clean installation with fresh application data.
The main feed may display an error message, show outdated posts, or fail to load new content, leaving the page blank or stuck.
- Verify your device's internet connection stability and speed, as a poor connection can prevent content from loading.
- Try refreshing the page or pulling down on the feed within the mobile app to manually trigger a content update.
- Check if the issue is specific to your account by accessing the platform from a different device or browser.
- Report the persistent feed issue through the app's Help & Support section to alert their technical team.
Messages, photos, or videos sent through Messenger may fail to deliver, remain stuck on "Sending," or generate delivery error notifications.
- Ensure you have a stable and active internet connection, as sending failures are often related to network issues.
- Check your device's storage space, as insufficient storage can prevent media files from being processed and sent.
- Update the Messenger application to the latest version to benefit from recent stability improvements and bug patches.
- Log out of the Messenger app and log back in to refresh your session and connection to the messaging servers.
Videos within the feed or on Watch may not play, buffer continuously, display error messages, or lack audio.
- Pause the video and allow a few moments for additional buffering before attempting to play it again.
- Lower the video playback quality in the video player's settings menu to reduce bandwidth demands and improve streaming.
- Close other applications or browser tabs that are consuming significant bandwidth or system resources.
- Update your web browser or device's operating system to the latest version to ensure compatibility with the video player.
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