Is FlySafair down in South Africa today?

How to contact FlySafair technical support?

- Hotline phone: 087 357 0030;

- WhatsApp: 072 940 4565 or 087 357 0030;

- Email: help@flysafair.co.za;

- Official website: https://www.flysafair.co.za.

Latest news and up-to-date information:

- X: https://x.com/FlySafair;

- Facebook: https://www.facebook.com/flysafair.

Trouble Loading the Website

Users occasionally face delays or failures when trying to access the main site, especially during peak booking times. This can stem from browser compatibility or network hiccups.

- Refresh the page or try incognito mode.

- Switch to another browser like Chrome or Firefox.

- Ensure your internet is stable by testing other sites.

Login Problems in Manage Booking

Entering credentials might fail, locking you out or showing error messages. Often linked to forgotten details or session timeouts.

- Double-check username and password for typos.

- Reset password via the forgot link if needed.

- Wait a few minutes and retry after clearing cache.

Booking Flights Fails to Complete

The process halts at selection or confirmation stages, possibly due to form errors or server load.

- Verify all passenger details are correct and complete.

- Avoid multiple tabs; use one session only.

- Try booking during off-peak hours.

Payment Not Going Through

Cards get declined mid-transaction despite valid funds, common with certain banks or input mistakes.

- Confirm card details, expiry, and CVV are accurate.

- Use an alternative payment method if available.

- Contact your bank to approve international transactions.

Online Check-In Not Working

Unable to check in digitally before flight, showing errors or blank pages.

- Ensure you're within 24 hours of departure.

- Use the mobile app instead if web fails.

- Have booking reference and name ready.

Flight Status Updates Delayed

Real-time info on delays or gates isn't refreshing properly in the app or site.

- Pull to refresh or restart the app.

- Check airport displays or official social channels.

- Arrive early to confirm at counters.

App Crashes on Mobile Devices

The application freezes or closes unexpectedly during use.

- Update to the latest version from app store.

- Restart your phone and reopen.

- Reinstall if persistent.

Email Confirmations Missing

No receipt after booking, though transaction succeeded.

- Check spam or junk folders first.

- Log in to Manage Booking to view details.

- Allow up to 30 minutes for delivery.

Veelvoorkomende probleme en aanbevelings

- Webwerf laai nie: Maak kas en koekies skoon, probeer 'n ander blaaier.

- Betaling misluk: Kontroleer kaartbesonderhede, probeer ander metode.

- In-teken nie werk nie: Gebruik die app of wag 24 uur voor vlug.