Is IOL down in South Africa today?

How to contact IOL technical support?

- Hotline phone: +27 21 488 4911 or +27 21 488 4209

- Email: feedback@inl.co.za

- Official website: https://www.iol.co.za

Latest news and current information:

- X: https://x.com/IOL

Pages not loading on IOL

Sometimes when trying to read the latest headlines on IOL, pages refuse to load properly, showing errors or spinning forever. This often stems from browser issues or temporary server hiccups.

- Verify your internet is stable by testing other websites.

- Clear browser cache and cookies through settings.

- Switch to another browser such as Edge or Safari.

- Turn off any extensions that might interfere.

Trouble signing into IOL account

Failing to log in despite correct details? It could be session problems or outdated app versions.

- Ensure caps lock is off and details are exact.

- Use the forgot password option to reset.

- Try private browsing mode to rule out cookies.

- Update your browser or app to the newest version.

Search feature failing

IOL's search bar returning no results or errors when hunting for stories?

- Type keywords slowly and hit enter.

- Clear the search field and retry.

- Check if site-wide search is under maintenance via status notices.

- Use site filters for categories like politics or sport.

Videos not playing

Embedded videos on IOL articles buffering endlessly or showing black screens.

- Pause and refresh the video player.

- Lower video quality in settings.

- Disable hardware acceleration in browser.

- Test on mobile data if Wi-Fi is spotty.

Comments not submitting

Your thoughts on IOL stories won't post in the comments section?

- Confirm you're logged in first.

- Check comment length limits.

- Avoid special characters or links initially.

- Wait a minute and try posting again.

Mobile app crashing

IOL app force-closing on launch or during scrolls through news feeds.

- Force close and reopen the app.

- Restart your phone completely.

- Reinstall the app from store.

- Free up device storage space.

Slow loading times

Articles taking ages to appear on IOL, even with good connection.

- Close extra tabs to free resources.

- Scan for malware on your device.

- Use wired connection over wireless.

- Enable browser's data saver mode.

Veelvoorkomende probleme en aanbevelings

- Webwerf laai nie: Kontroleer verbinding, wis kas en koekies, probeer ander blaaier.

- Kan nie aanmeld nie: Wagwoord herstel, privaat modus gebruik, opdateer app.