Is Open Router AI down in South Africa today?

How to contact OpenRouter technical support?

- Email: support@openrouter.ai

- Official website: https://openrouter.ai

Latest news and current information:

- X: https://x.com/OpenRouterAI

API Connection Failures

- Check your internet connection and ensure you can access other websites

- Verify that your API key is correctly entered and hasn't expired

- Confirm that your account is in good standing and hasn't reached usage limits

Model Unavailability

- Try selecting alternative models from different providers that offer similar capabilities

- Wait a few minutes and retry your request as temporary provider outages occur

- Check the OpenRouter dashboard for real-time model status and maintenance notifications

Authentication Errors

- Generate a new API key if your current one has been compromised or revoked

- Ensure you're using the correct authentication format in your API calls

- Contact support if you suspect your account has been disabled or restricted

Request Timeouts

- Reduce the complexity or length of your prompt to decrease processing time

- Implement proper retry logic with exponential backoff in your application code

- Monitor response times and consider using models with lower latency requirements

Response Quality Issues

- Experiment with different temperature and max token settings to improve output

- Use more specific prompts with clear instructions and context

- Try different models as each has unique strengths and characteristics

Billing and Rate Limit Problems

- Review your usage dashboard to understand current consumption patterns

- Upgrade your plan if you've exceeded your current tier's limits

- Contact billing support for clarification on unexpected charges

Integration Difficulties

- Consult the official documentation for code examples and best practices

- Use the provided SDKs or libraries instead of raw API calls where available

- Test your integration thoroughly before deploying to production environments

Data Processing Errors

- Validate your input data format matches the expected structure for your selected model

- Check that your payload size doesn't exceed model-specific limitations

- Ensure proper encoding and formatting of special characters in your requests

Veelvoorkomende probleme en aanbevelings

- API konneksie misluk - bevestig jou internet verbinding en API sleutel korrektheid

- Model onbeskikbaarheid - probeer alternatiewe modelle of wag vir herstel

- Outentikasie foute - genereer 'n nuwe API sleutel indien nodig

- Versoeke wat timeout - verminder kompleksiteit of implementeer herprobeer logika

- Respons kwaliteit probleme - eksperimenteer met verskillende model instellings

- Fakturasie kwessies - monitor gebruik en kontroleer jou plan limiete

- Integrasie uitdagings - gebruik amptelike dokumentasie en biblioteke

- Data verwerking foute - bevestig korrekte data formate en limiete