Is Overleaf down in South Africa today?

How to contact Overleaf technical support?

- Email: support@overleaf.com;

- Official website: https://www.overleaf.com.

Latest news and relevant information:

- X: https://x.com/overleaf;

- LinkedIn: https://www.linkedin.com/company/overleaf;

- YouTube: https://www.youtube.com/c/Overleaf.

Website Not Loading

- Verify your internet connection is stable by trying other sites.

- Refresh the page or restart your browser.

- Try accessing from a different browser like Chrome or Firefox.

- Clear your browser cache and cookies.

- Disable any ad blockers or extensions temporarily.

Login Problems

- Ensure you're using the correct email and password.

- Reset your password if forgotten via the forgot password link.

- Try logging in incognito mode to rule out cookie issues.

- Check if your account is suspended or needs verification.

Projects Failing to Open

- Refresh the project page.

- Check if the project owner has shared it properly.

- Try opening in a new tab or different device.

- Wait a few minutes as large projects may take time to load.

LaTeX Compilation Errors

- Review the error log for specific line issues in your code.

- Ensure all packages are correctly included in the preamble.

- Check for syntax errors like missing braces or dollars.

- Try compiling with different engines like pdfLaTeX or XeLaTeX.

Sync Issues in Collaborative Mode

- Ensure all collaborators are on the latest version.

- Refresh the page to pull latest changes.

- Avoid simultaneous edits on the same section.

- Check browser console for JavaScript errors.

Slow Performance or High Latency

- Close unnecessary tabs and extensions.

- Use a wired connection instead of Wi-Fi if possible.

- Reduce project size by archiving old files.

- Try during off-peak hours.

PDF Export Not Generating

- Wait longer for large documents to process.

- Check compilation status first before exporting.

- Try downloading as source and compiling locally.

- Ensure no infinite loops or heavy graphics in code.

Search Not Working

- Clear search cache in browser.

- Try exact phrases or fewer keywords.

- Check if project indexing is complete.

- Use Ctrl+F for page-specific search.

Veelvoorkomende probleme en aanbevelings

- Webwerf laai nie: Kontroleer jou internet, verfris die bladsy, probeer 'n ander blaaier.

- LaTeX-kompilering misluk: Kyk na foutlogboeke, regstel sintaksis, probeer ander enjin.