Is Speedtest down in South Africa today?

How to contact Speedtest technical support?

- Email: support@ookla.com;

- Official website: https://www.speedtest.net.

Latest news and up-to-date information:

- X: https://x.com/Speedtest.

Website Loading Failures

- Clear your browser's cache and cookies

- Try accessing through a different web browser

- Check if other websites load normally to isolate the issue

- Restart your modem or router by unplugging for 30 seconds

Incomplete Speed Measurements

- Close other bandwidth-intensive applications before testing

- Connect directly to your router using an Ethernet cable for Wi-Fi issues

- Run multiple tests at different times to establish consistent patterns

- Ensure no background downloads or streaming are active

Server Connection Problems

- Select a different test server from the available options

- Try testing during off-peak hours when networks are less congested

- Contact your internet service provider about potential routing issues

- Update your network drivers and operating system

Mobile Application Malfunctions

- Reinstall the application from your device's official app store

- Check for application updates in your device's settings

- Verify that the app has necessary permissions enabled

- Test your connection using the mobile browser version

Inconsistent Test Results

- Perform tests from the same location with consistent device positioning

- Avoid testing immediately after restarting network equipment

- Consider environmental factors that may affect wireless signals

- Run the test multiple times and calculate average values

Service Timeout Errors

- Adjust your browser's security settings to allow necessary scripts

- Temporarily disable browser extensions that may interfere with testing

- Check your firewall settings for any blocking rules

- Ensure JavaScript is enabled in your browser preferences

Measurement Calculation Delays

- Verify your device has sufficient available memory and processing power

- Close unnecessary tabs and applications before initiating tests

- Update your browser to the latest stable version

- Consider using a less resource-intensive browser option

Veelvoorkomende probleme en aanbevelings

- Spoedtoets voltooi nie - Herbegin jou modem en toestel, doen die toets weer

- Onakkurate snelheiddata - Sluit ander programme wat internet gebruik, probeer 'n ander toetsbediener

- Diens onbeskikbaar - Kontroleer jou internetverbinding, probeer 'n ander blaaier

- Mobiele app werk nie - Verwyder en herinstalleer die app, doen 'n stelselopdatering

- Laai probleme - Maak jou blaaier se kas skoon, probeer 'n ander tyd van die dag