based on user reports and queries over the last 24 hours
OneTwoTrip! outage statistics
- Email: support@onetwotrip.com;
- Official website: https://www.onetwotrip.com/.
- X: https://x.com/onetwotrip;
- VK: https://vk.com/onetwotrip;
- Telegram: https://t.me/onetwotrip.
Sometimes the OneTwoTrip site takes too long to open or shows a blank page. This can happen due to browser issues or temporary glitches.
- Clear your browser cache and cookies.
- Try a different browser like Chrome or Firefox.
- Check your internet connection and refresh the page.
The mobile app might close unexpectedly when you launch it, especially after updates.
- Restart your phone and reopen the app.
- Uninstall and reinstall the app from the app store.
- Ensure your device OS is up to date.
You enter your credentials but get an error or it loops back to the login screen.
- Double-check your email and password for typos.
- Reset your password via the forgot password link.
- Make sure two-factor authentication is set up correctly if enabled.
No flights or hotels show up when searching for dates and locations.
- Verify search dates and destinations are correct.
- Narrow your search by adding filters like direct flights only.
- Try searching at a different time as availability updates frequently.
You select options but the booking doesn't go through after confirmation.
- Review all passenger details for accuracy.
- Ensure no special characters in names or emails.
- Go back and start the booking process again.
Card details are entered but payment is declined or stuck.
- Confirm your card details and billing address match.
- Try another payment method like PayPal if available.
- Contact your bank to approve the transaction.
Pages take forever to load, making booking frustrating.
- Close other tabs and apps using bandwidth.
- Use incognito mode to avoid extensions slowing it down.
- Switch to a faster internet connection if possible.
Discount code fails to reduce the price at checkout.
- Check if the code is expired or for specific routes only.
- Enter it exactly as shown, case-sensitive.
- Apply it before adding extras to the cart.
- Tussentydse webwerf nie laai nie: Wis kas en koekies, probeer ander blaaier.
- Betaling gaan nie deur nie: Kontroleer kaartbesonderhede, probeer alternatiewe metode.
OneTwoTrip!
Your message will be published in about
5 minutes
Service administration will see your message