based on user reports and queries over the last 24 hours
Busbud outage statistics
- Ensure your internet connection is stable and working.
- Try reloading the page or pressing Ctrl+F5 for a hard refresh.
- Clear browser cache, cookies, and history then restart the browser.
- Switch to another browser like Chrome, Firefox, or Edge.
- Disable any extensions that might interfere.
- Make sure you are using the correct email and password.
- If you forgot your password, use the forgot password link to reset it.
- Try logging in from an incognito or private browsing window.
- Check if your account is temporarily locked and wait a few minutes.
- Verify the app is updated to the newest version in your app store.
- Restart your phone or tablet completely.
- Go to app settings and clear cache and data for the app.
- Uninstall and reinstall the app from the store.
- Double-check the departure and arrival cities, plus travel dates.
- Try broadening your search by selecting flexible dates.
- Refresh the search or start a new one.
- Test with a different route to see if it works.
- Confirm all passenger details and preferences are entered right.
- Try booking with fewer options or later in off-peak times.
- Ensure your session has not timed out and log in again if needed.
- Proceed step by step without rushing through pages.
- Review your card number, expiry date, CVV, and billing address for accuracy.
- Attempt with another card or payment option like PayPal if available.
- Confirm you have enough balance and no daily limits hit.
- Try again after a short wait, as it could be a temporary hold.
- Log into your account directly to view and download tickets.
- Search your email including spam, junk, or promotions folders.
- Wait up to 15 minutes as emails can be delayed.
- Check the booking reference if you have it.
- Close unnecessary tabs and background apps eating bandwidth.
- Use a wired connection instead of Wi-Fi if possible.
- Try accessing during less busy hours.
- Reduce screen resolution or disable animations in browser settings.
- Inlogprobleme: Wis koekies en cache uit jou blaaier, herbegin dit en probeer weer.
- Betaling misluk: Kontroleer kaartbesonderhede, verseker voldoende saldo en probeer 'n ander metode.
Busbud
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