Is Duolingo down in South Africa today?

How to contact Duolingo technical support?

- Email: support@duolingo.com

- Official website: https://www.duolingo.com

Latest news and current information:

- X: https://x.com/duolingo

- YouTube: https://www.youtube.com/@duolingo

- TikTok: https://www.tiktok.com/@duolingo

App fails to launch or crashes

- Verify you have the latest version installed from your device's official app store

- Restart your mobile device or computer to clear temporary glitches

- Check available storage space on your device, as insufficient space can prevent proper operation

- Clear the app's cache through your device settings, then attempt to launch it again

Unable to access lessons or course content

- Check your internet connection stability and try switching between Wi-Fi and mobile data

- Wait a few minutes and refresh the page if using the web version

- Ensure your account subscription is active if accessing premium features

- Try accessing from a different device to isolate whether the issue is device-specific

Progress not saving or syncing

- Manually sync your progress by completing a lesson and checking if it appears in your history

- Log out and back into your account on all devices

- Avoid using multiple devices simultaneously during the same learning session

- Contact support if streaks disappear unexpectedly, providing specific dates and lesson details

Audio exercises not working

- Confirm your device's volume is turned up and not on silent mode

- Check browser or app permissions to ensure microphone access is granted

- Test with different headphones or speakers to rule out hardware issues

- Try audio exercises on the web version if the mobile app has persistent problems

Unable to complete speaking exercises

- Ensure you're in a reasonably quiet environment without excessive background noise

- Speak clearly and at normal volume directly into your device's microphone

- Check if other apps can access your microphone properly

- Restart the exercise if the system fails to recognize your speech after multiple attempts

Website or app loading slowly

- Close unnecessary browser tabs or background applications consuming bandwidth

- Clear your browser's cache and cookies if using the web platform

- Try during off-peak hours when server load might be lower

- Use a wired internet connection if possible for more stable performance

Duolingo intermittently unavailable

- Check third-party status monitoring services to see if others report similar issues

- Wait 15-30 minutes as temporary server maintenance often resolves quickly

- Verify your internet connection is working by accessing other websites or services

- Keep the app installed rather than reinstalling during widespread outages

Veelvoorkomende probleme en aanbevelings

Probleme met geluidsoefeninge

- Toets of jou toestel se volume ingestel is en nie op stilmodus is nie

- Kontroleer mikrofontoegangs regstellings in jou blaaier of toepassing

Trae progress stoor

- Meld af en weer aan by jou rekening op alle toestelle

- Vermy gelyktydige gebruik van verskeie toestelle tydens dieselfde leer sessie

Toepassing laai stadig

- Maak onnodige blaaieroortjies of agtergrondprogramme toe

- Probeer gedurende laai ure wanneer bediening lading dalk laer is