Is Gumtree down in South Africa today?

Trouble Loading the Gumtree Site

Sometimes the homepage just refuses to load, leaving you staring at a blank screen or endless spinner. This is often tied to temporary glitches on your end rather than the service itself.

- Refresh the page a few times

- Switch to another browser such as Chrome or Edge

- Clear your browser's cache and cookies

- Ensure your internet connection is stable by testing other sites

Login Failures

Unable to access your account? Common culprits include forgotten passwords or session hiccups.

- Verify your email and password are entered correctly

- Use the forgot password link to reset via email

- Try logging in from an incognito window

- Disable any ad blockers or extensions temporarily

Ads Not Posting Successfully

You fill out the details, hit submit, and nothing happensor an error pops up. Frustrating, but fixable.

- Check that all required fields are complete with valid info

- Compress images if they're too large, aim for under 5MB each

- Post during off-peak hours to avoid server load

- Use the mobile app as an alternative if web fails

Search Results Empty or Inaccurate

Searches yielding zero hits or irrelevant listings can slow your browsing.

- Refine keywords with specifics like location or category

- Reset filters to default settings

- Clear recent search history in browser

- Update your browser to the latest version

Photos Failing to Upload

Images not appearing in your ad draft? Size and format matter.

- Resize photos to recommended dimensions

- Convert to JPG or PNG format

- Upload one at a time if multiple

- Free up device storage space first

Messages Not Sending

Chats stuck or undelivered? Communication breakdowns happen.

- Confirm the recipient's profile is active

- Check spam folder for notifications

- Restart the app or browser session

- Ensure you're not rate-limited from recent activity

App Crashing or Freezing

On mobile, the app might close unexpectedly during use.

- Force close and reopen the application

- Check for app updates in Google Play or App Store

- Restart your phone

- Uninstall and reinstall if issues persist

Veelvoorkomende probleme en aanbevelings

- Webwerf laai nie: Wis kas en koekies, probeer incognito-modus of ander blaaier.

- Kan nie inteken nie: Kontroleer e-pos en wagwoord, gebruik vergeet-wagwoord-skakel.