based on user reports and queries over the last 24 hours
iCloud outage statistics
- Hotline phone: 0800 444 426;
- Official website: https://support.apple.com/en-za/icloud.
- X: https://x.com/AppleSupport.
- Verify Apple ID and password are correct
- Check internet connection on your device
- Confirm two-factor authentication codes if enabled
- Ensure Apple's System Status page shows no ongoing outages
- Try signing in from another device or web browser
- Check available iCloud storage space and upgrade plan if full
- Ensure iCloud Drive is enabled in device settings
- Connect to a stable Wi-Fi network for large file transfers
- Restart the device to refresh sync processes
- Update to the latest iOS, macOS, or iPadOS version
- Verify iCloud Photos is turned on in Photos settings
- Ensure sufficient iCloud storage is available
- Connect to Wi-Fi as cellular data may limit backups
- Check if Low Power Mode is disabled (interrupts backups)
- Allow background app refresh for Photos app
- Confirm iCloud Keychain is enabled on all devices
- Use same Apple ID across all synchronized devices
- Ensure devices meet minimum OS requirements
- Check if devices have available storage space
- Restart devices to re-establish keychain connections
- Clear browser cache and cookies then retry login
- Try using Safari or updated Chrome/Firefox browsers
- Disable browser extensions that may interfere with login
- Check if JavaScript is enabled in browser settings
- Verify account hasn't been locked for security reasons
- Connect to stable Wi-Fi network throughout backup process
- Keep device plugged into power source during backup
- Delete unnecessary data to free up space for backup
- Ensure device screen is locked during backup process
- Check backup size doesn't exceed available iCloud storage
- Enable Location Services for Find My iPhone app
- Allow Find My iPhone to access precise location data
- Ensure device has active internet connection
- Verify Find My iPhone is turned on in iCloud settings
- Check that family sharing settings are properly configured
- iCloud-stoorplek vol raak - opgradeer jou stoorpakket
- Foto's laai nie op nie - bevestig Wi-Fi-verbinding
- App-afsluiting - werk die bedryfstelsel by
- Wagtye - bevestig Apple se stelselstatus
- Aanmeldprobleme - herstel wagwoord of gebruik tweefaktor-autentikasie
iCloud
Your message will be published in about
5 minutes
Service administration will see your message