based on user reports and queries over the last 24 hours
Mr D outage statistics
- Hotline phone: 087 362 8800;
- Email: info@mrd.com;
- Official website: https://www.mrd.com.
- X: https://x.com/MrD_SouthAfrica
- Instagram: https://www.instagram.com/_mrd_za.
- Ensure your device has a stable internet connection and try restarting the app.
- Restart your phone or clear the app''s cache from settings.
- Update the app to the latest version available in your app store.
- Verify your email or phone number and password are entered correctly.
- Reset your password using the ''forgot password'' option if needed.
- Try logging in from a different device or browser to isolate the issue.
- Refresh the page or force close and reopen the app.
- Clear your browser cache if using the website, or app data selectively.
- Check if there are any ongoing maintenance announcements in the app.
- Double-check your card details, expiry date, and CVV.
- Try a different payment method like another card or digital wallet.
- Ensure your billing address matches what''s on file with your bank.
- Confirm all required fields in the order form are filled out.
- Reduce cart size if it''s too large, and try adding items gradually.
- Wait a few minutes and attempt the order again during off-peak hours.
- Make sure location services are enabled and permissions granted to the app.
- Refresh the tracking page frequently for real-time updates.
- Contact support via in-app chat if delays persist beyond expected time.
- Try accessing from incognito mode or a different browser.
- Disable any ad blockers or extensions that might interfere.
- Test on a different network, like switching from Wi-Fi to mobile data.
- App laai nie: Herbegin jou foon en verseker stabiele internet.
- Inlogprobleme: Kontroleer wagwoord of gebruik ''vergeet wagwoord''.
- Betaling misluk: Probeer ander kaart of metode.
Mr D
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