Is Uber Eats down in South Africa today?

How to contact Uber Eats technical support?

- Official website: https://www.ubereats.com/za

Latest news and up-to-date information:

- X: https://x.com/UberEats

- X: https://x.com/Uber_RSA

- YouTube: https://www.youtube.com/channel/UC1xwnmCwEW_8RZjz6RVJV2g

Unable to Open the App

- Make sure your internet connection is stable and working properly.

- Try restarting your phone or tablet completely.

- Check if there is an app update available in your app store and install it.

- Clear the app's cache and data from your device settings.

Login Problems

- Verify your email or phone number and password are entered correctly.

- Reset your password using the forgot password option if needed.

- Ensure two-factor authentication code is entered promptly if enabled.

- Try logging in from a different device or browser to isolate the issue.

Website Not Loading

- Refresh the page or try accessing it in an incognito/private browsing window.

- Disable any browser extensions that might interfere.

- Switch to a different browser like Chrome or Firefox.

- Confirm no firewall or antivirus is blocking the site.

Payment Failing

- Double-check your card details, expiration date, and CVV.

- Ensure sufficient funds or credit limit on your payment method.

- Try a different payment option, such as another card or digital wallet.

- Remove saved payment methods and add them again.

Can't Find Restaurants

- Check your location services are enabled and accurate.

- Adjust the search radius or filters applied.

- Search using specific restaurant names or cuisine types.

- Verify the delivery address is correctly set.

Order Not Placing

- Review your cart for any out-of-stock items or minimum order requirements.

- Ensure promo codes are valid and not expired.

- Check delivery time slots availability.

- Try removing and re-adding items to the cart.

Tracking Delivery Issues

- Confirm the order was successfully placed and note the estimated time.

- Refresh the tracking page or app frequently.

- Contact support if the status hasn't updated in a while.

- Make sure location permissions are granted for real-time updates.

Slow Performance or High Latency

- Close background apps to free up device resources.

- Connect to a faster Wi-Fi network or use mobile data.

- Reduce image quality settings if available in the app.

- Restart the app and device to clear temporary glitches.

Server Connection Errors

- Wait a few minutes and try again, as it could be temporary overload.

- Switch between Wi-Fi and mobile data.

- Check device time and date settings are automatic and correct.

Veelvoorkomende probleme en aanbevelings

- Kan nie die app open nie: Kontroleer jou internetverbinding, herbegin jou toestel en dateer die app op.

- Betaling misluk: Verifieer kaartbesonderhede en probeer ''n ander betalingsmetode.