Is Nginx down in South Africa today?

How to contact Nginx technical support?

- Phone (F5 Networks South Africa): +27 11 582 0500

- Email: nginx-inquiries@nginx.com

- Official website: https://www.nginx.com

Latest news and up-to-date information:

- X: https://x.com/nginx

- LinkedIn: https://www.linkedin.com/company/nginx

- YouTube: https://www.youtube.com/c/nginxinc

Website Unavailable or Server Down

- Verify your server is running with systemctl status nginx

- Check for configuration errors using nginx -t command

- Review error logs at /var/log/nginx/error.log for specific failure details

- Ensure port 80/443 is open and not blocked by firewall rules

High Latency or Slow Response Times

- Monitor server resources like CPU, memory, and disk I/O usage

- Adjust worker_processes and worker_connections in nginx.conf for your server capacity

- Enable gzip compression for text-based content types

- Implement caching for static assets and frequently accessed content

Configuration Errors After Updates

- Test configuration before applying changes with nginx -t

- Keep backup of previous working configuration files

- Verify syntax of new directives and modules

- Check for deprecated directives in newer Nginx versions

SSL/TLS Certificate Problems

- Ensure certificate files have correct permissions and are readable by nginx user

- Verify certificate chain is properly configured and intermediate certificates are included

- Check certificate expiration dates regularly

- Confirm SSL protocols and ciphers are properly configured for security

Reverse Proxy or Load Balancer Issues

- Verify upstream servers are responding correctly and accessible

- Check proxy_pass directives point to correct backend addresses

- Monitor backend server health with appropriate timeout settings

- Review load balancing algorithm and weights if using multiple backends

Permission and Access Problems

- Confirm nginx user has read access to website files and directories

- Check file ownership and permissions for web content

- Verify SELinux or AppArmor policies aren't blocking nginx operations

- Ensure log directories have proper write permissions

Resource Exhaustion and Connection Limits

- Monitor worker_connections limit and adjust based on traffic patterns

- Implement rate limiting for abusive clients

- Configure connection limits per IP to prevent DDoS attacks

- Use upstream keepalive connections for backend efficiency

Veelvoorkomende probleme en aanbevelings

- Konfigurasiefoute: Gebruik die nginx -t opdrag om sintaks voor veranderinge te toets

- SSL-sertifikaat probleme: Bevestig sertifikaat ketting en vervaldatums gereeld

- Toegangsbeheer: Maak seker webinhoud het korrekte lesertoegang vir die nginx gebruiker

- Hulpbronbeperkings: Pas worker_connections aan volgens verkeersvolume en monitor CPU-gebruik