Is Peach Payments down in South Africa today?

Website fails to load

Sometimes the Peach Payments site does not open properly. This could stem from browser glitches or temporary network issues on your end.

- Clear your browser cache and cookies, then refresh the page.

- Try accessing it from an incognito window or different browser like Chrome or Firefox.

- Check your internet connection by loading other sites.

Login problems

Unable to sign into your merchant account? Common causes include forgotten credentials or session timeouts.

- Double-check your email and password; reset if needed via the forgot password link.

- Ensure two-factor authentication is set up correctly and verify the code.

- Log out fully if partially logged in, then try again.

Payments not processing

Customers report payments failing during checkout. This might relate to card details or temporary service limits.

- Verify customer card info: correct number, expiry, CVV.

- Test with a different card or payment method if available.

- Wait a few minutes and retry, as brief outages can occur.

Transaction failures after approval

You see a payment approved but it does not reflect in your dashboard. Delays in syncing can happen.

- Refresh the dashboard or log out and back in.

- Check the transactions tab for filters hiding recent activity.

- Allow up to 10 minutes for processing before contacting support.

Dashboard slow or unresponsive

The merchant dashboard lags, making it hard to manage payments or reports.

- Close other tabs and apps using bandwidth.

- Use a wired connection instead of Wi-Fi for stability.

- Update your browser to the latest version.

API integration errors

For businesses using custom setups, API calls might fail during payment flows.

- Review API keys and ensure they are active and correctly copied.

- Check endpoint URLs match the latest documentation.

- Test in sandbox mode first to isolate issues.

High latency in payment gateways

Payments take too long to confirm, frustrating customers.

- Optimize your site speed; compress images and minify code.

- Ensure server location is close to users, ideally in the same region.

- Monitor response times with browser dev tools.

Veelvoorkomende probleme en aanbevelings

- Webwerf laai nie: Wissel blaaier om of vee kas uit.

- Aantekenprobleme: Wagwoord herstel en probeer incognito modus.