based on user reports and queries over the last 24 hours
Trust Wallet outage statistics
- Support Portal: https://support.trustwallet.com
- Official website: https://trustwallet.com
- X: https://x.com/TrustWallet
- Telegram: https://t.me/trustwallet
- Discord: https://discord.com/invite/trustwallet
- Reddit: https://www.reddit.com/r/trustapp
- Force close the app and reopen it.
- Restart your phone or tablet to clear temporary glitches.
- Update to the latest version from your app store.
- Clear the app cache through your device settings if crashes persist.
- Double-check your recovery phrase for any typos; it is case-sensitive.
- Ensure you are using the correct device or browser extension.
- If using biometrics, reset them in your phone settings and set up again.
- Avoid entering phrases on suspicious sites; always use the official app.
- Verify you have enough gas fees for the network you are on.
- Switch to a different network if congested, like from Ethereum to Polygon.
- Increase gas price slightly for faster confirmation.
- Check transaction status on a blockchain explorer using the TX hash.
- Pull down to refresh in the app.
- Toggle between networks to force a resync.
- Ensure stable internet connection; Wi-Fi is better than mobile data.
- Wait a few minutes as blockchains can lag during high traffic.
- Grant necessary permissions like location or camera if prompted.
- Clear browser cache and cookies within Trust Wallet settings.
- Try connecting via WalletConnect instead of direct browser.
- Update the app and check if the dApp supports your wallet version.
- Confirm the token or NFT is on a supported chain and network.
- Add custom tokens manually using their contract address.
- Refresh your collection view or switch wallets temporarily.
- Import the asset if it was transferred from another wallet.
- Close background apps eating up resources.
- Use a faster internet connection or switch providers.
- Disable battery optimization for Trust Wallet in phone settings.
- Lower graphics quality if on a lower-end device.
- Approve the transaction spending allowance first.
- Check liquidity pools for the pair you want to trade.
- Slippage tolerance might be too low; adjust it higher.
- Use integrated DEX or connect to external ones carefully.
- Revoke old connections in app settings and reconnect.
- Ensure the dApp is updated and supports WalletConnect v2.
- Restart both the dApp and Trust Wallet.
- Check firewall or antivirus blocking the connection.
- App stort neer of open nie: Herbegin jou toestel, wis cache of herinstalleer die app.
- Transaksies gaan nie deur nie: Kontroleer gasfooie en netwerkverkeer, probeer hoër gasprys.
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