based on user reports and queries over the last 24 hours
RSAWEB outage statistics
- Verify all cables are securely connected to your modem and router.
- Restart your modem and router by unplugging them for 30 seconds.
- Check if nearby devices are causing interference and move them away.
- Run a speed test during off-peak hours to compare with your plan.
- Close unnecessary apps and browser tabs consuming bandwidth.
- Upgrade your plan if consistently below expected speeds after troubleshooting.
- Clear your browser cache and cookies, then try a different browser.
- Ensure JavaScript is enabled and pop-up blockers are off.
- Reset your password via the forgot password link if credentials are correct.
- Reposition your router to a central location away from walls or metal objects.
- Use a Wi-Fi extender for larger homes to boost coverage.
- Switch to wired Ethernet for devices needing steady connection.
- Connect directly via Ethernet cable instead of Wi-Fi.
- Close background programs like downloads or updates.
- Contact support to check for network congestion in your area.
- Refer to your modem manual for light meanings and reset if needed.
- Power cycle the device multiple times if lights stay abnormal.
- Ensure firmware is up to date through the admin panel.
- Try a different payment method or card if available.
- Disable any VPN or proxy services temporarily.
- Wait 24 hours and retry, or use alternative payment channels.
- Update the app to the latest version from your app store.
- Reinstall the app after clearing storage space.
- Check device compatibility with the latest OS version.
- Internetverbinding val gereeld weg: Herbegin jou modem en roeteerder, en kontroleer kabels.
- Stok internetspoed: Sluit agtergrondtoepassings en toets tydens stil tye.
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