based on user reports and queries over the last 24 hours
Signal outage statistics
- Email: support@signal.org;
- Official website: https://signal.org;
- Support portal: https://support.signal.org.
- X: https://x.com/signalapp.
Sometimes you might find that messages in Signal aren''t going through as expected. This can happen due to network glitches or temporary sync issues.
- Check your internet connection and try switching between Wi-Fi and mobile data.
- Restart the app by closing it completely and reopening.
- Ensure the recipient has Signal installed and their number is registered correctly.
- Clear the app''s cache from your device settings if the problem persists.
If you can''t access your account, it might be because of incorrect PIN entry or recovery issues.
- Verify you''re using the right phone number associated with your account.
- Make sure your registration code is entered properly during setup.
- Try logging in from a different device to isolate the issue.
- Update the app to the latest version from your app store.
Voice or video calls dropping or not starting can be frustrating during important conversations.
- Test your microphone and camera permissions in the app settings.
- Ensure both parties have stable internet; avoid weak signals.
- Disable battery saver modes that might restrict background activity.
- Reinstall Signal if calls consistently fail.
The app might crash on launch or while in use, often linked to device compatibility or storage.
- Free up space on your device by deleting unnecessary files.
- Check for OS updates and install them.
- Uninstall and reinstall the app to reset any corrupted files.
- Avoid running too many apps simultaneously.
Missing alerts for new messages can make you miss timely responses.
- Go to phone settings and enable notifications for Signal specifically.
- Turn off Do Not Disturb mode or add exceptions.
- Verify push notification services are allowed.
- Log out and back in to refresh the connection.
Your contacts list might not update, showing outdated or missing entries.
- Grant permission for contacts access in device privacy settings.
- Refresh the contact list manually within the app.
- Ensure your phone''s contacts are synced with your account.
- Wait a few minutes for server-side processing after changes.
Echo, lag, or choppy audio during calls points to network or device strain.
- Use a wired headset if possible to reduce interference.
- Close other bandwidth-heavy apps running in the background.
- Switch to a different network if available.
- Adjust call settings to lower quality for better stability.
- Berigte stuur nie: Kontroleer jou internetverbinding, herbegin die app en verseker die ontvanger se nommer is korrek.
- Oproepe verbind nie: Toets mikrofoon en kamer toestemming, gebruik stabiele wifi en herinstalleer indien nodig.
Signal
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