based on user reports and queries over the last 24 hours
Starlink outage statistics
- Official website: https://www.starlink.com
- X: https://x.com/Starlink
- Power cycle your router and dish by unplugging them for 30 seconds.
- Check for firmware updates in the Starlink app.
- Ensure the dish has a clear view of the sky without trees or buildings blocking it.
- Move the dish to a better location with fewer obstructions.
- Restart the network equipment during off-peak hours.
- Test speeds using the app's built-in tool and compare with expected rates for your plan.
- Avoid peak usage times if possible.
- Connect directly via Ethernet to reduce Wi-Fi interference.
- Verify no other devices are hogging bandwidth on your network.
- Use the Starlink app to check obstruction map and reposition if needed.
- Clean snow or debris from the dish surface.
- Confirm the dish is securely mounted and level.
- Clear the app cache or reinstall it from your app store.
- Ensure your phone is on a stable Wi-Fi or cellular connection.
- Update to the latest app version available.
- Reset your password through the recovery option on the website.
- Clear browser cookies and cache, or try incognito mode.
- Double-check your email and password for typos.
- Verify your payment method details like card number and expiration.
- Try a different payment option if available.
- Contact support after confirming billing info is up to date.
- Log into the router settings via 192.168.100.1 and restart Wi-Fi.
- Check if the SSID is hidden and make it visible.
- Update router firmware through the app.
- Relocate the dish to an elevated spot.
- Minimize cable lengths and use official cables only.
- Run a visibility test in the app regularly.
- Geen internetverbinding: Herbegin die skottel en roeteer, verseker geen hindernisse.
- Stadige spoed: Verwyder struikelblokke en toets tydens stil tye.
Starlink
Your message will be published in about
5 minutes
Service administration will see your message
