based on user reports and queries over the last 24 hours
United Airlines outage statistics
- Hotline phone: 0800 982 929;
- Official website: https://www.united.com.
- X: https://x.com/united.
Some users experience difficulties loading the United website, particularly during peak booking times. The site may fail to display flight options or show error messages when searching for routes. Browser compatibility problems can occur with certain versions or settings.
- Clear your browser cache and cookies to resolve display problems
- Try accessing the site from a different web browser entirely
- Disable browser extensions that might interfere with page loading
- Check if the United.com domain is accessible from your network
The United app occasionally crashes during the booking process or fails to load boarding passes. Push notifications for flight updates might not arrive as expected. Some users report login loops where the app doesn't maintain session data properly.
- Ensure you have the latest version of the United app installed
- Restart your mobile device to clear temporary app data
- Check app permissions for notifications and location services
- Reinstall the application if persistent crashes continue
The check-in portal sometimes doesn't recognize reservations or prevents seat selection. Boarding pass generation can fail, leaving passengers without necessary travel documents. Connection timeouts occur during the final steps of the process.
- Attempt check-in using the website if the app isn't working
- Verify your reservation details match exactly what's in the system
- Try check-in at different times to avoid server congestion
- Contact United directly if you cannot complete online check-in
Credit card transactions may decline even with valid payment methods. The system might not accept certain international cards or show processing errors. Some users experience duplicate charges when transactions appear to fail initially.
- Use a different payment method if one card consistently fails
- Ensure your billing address matches the card issuer's records
- Check with your bank about any international transaction blocks
- Monitor your account for duplicate charges that may need refunding
Members cannot log into their loyalty accounts or see missing miles from recent flights. Points redemption fails during award booking, and account information displays incorrectly. Password reset emails sometimes don't arrive as expected.
- Use the 'Forgot Password' feature with an updated email address
- Verify your account details with United's customer service
- Allow 72 hours for flight miles to appear in your account
- Clear browser data before attempting to access your account
Real-time flight updates may not display correctly on digital platforms. Text or email alerts about delays and gate changes fail to reach passengers. The flight status tool shows outdated or conflicting information compared to airport displays.
- Cross-reference flight information with airport departure screens
- Enable multiple notification methods within your United profile
- Check spam folders for missed United communications
- Use the United app's flight tracking feature for current updates
Digital baggage tags may not generate properly through the app. Pre-paid baggage fees sometimes don't apply at the airport, requiring additional payments. The baggage tracking feature fails to update with current location information.
- Take screenshots of your digital baggage receipt for reference
- Arrive early if you anticipate baggage check-in difficulties
- Keep physical copies of baggage payment confirmations
- Use airport kiosks for baggage when digital systems fail
- Herlaai die blaaier en maak seker dat jou internetverbinding stabiel is
- Probeer die mobiele weergawe van die webwerf op 'n selfoon
- Kontroleer of daar nie onderhoud aan die webwerf uitgevoer word nie
- Installeer die nuutste sagteware-opdatering vir jou selfoon
- Verwyder en herinstalleer die United Airlines-toepassing
- Stel toestemminge vir die toepassing in die instellings reg
- Maak seker dat alle verpligte velde korrek ingevul is
- Probeer inboeking met 'n ander blaaier of toestel
- Wag 'n paar minute en probeer dan weer as die bediener oorlaai is
- Kontroleer dat die kredietkaart nog geldig is en voldoende fondse het
- Probeer 'n ander betalingsmetode soos 'n debitkaart of PayPal
- Kontak jou bank om te sien of hulle die transaksie blokkeer
United Airlines
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