Is Zabbix down in South Africa today?

How to contact Zabbix technical support?

- Email: support@zabbix.com;

- Official website: https://www.zabbix.com/.

Latest news and up-to-date information:

- X: https://x.com/zabbix;

- LinkedIn: https://www.linkedin.com/company/zabbix/;

- YouTube: https://www.youtube.com/user/ZabbixSIA.

Dashboard won''t load

- Refresh the page or try a different browser to rule out temporary glitches.

- Check if the web server like Apache or Nginx is running properly on the host.

- Verify firewall rules aren''t blocking port 80 or 443.

- Restart the Zabbix server process if it''s stuck.

Agent stops sending data

- Ensure the agent service is active with a status check command.

- Confirm network connectivity between agent and server using ping.

- Review agent logs for errors like configuration mismatches.

- Update agent config to match server IP and port settings.

Triggers not firing as expected

- Double-check trigger expressions for syntax errors in the frontend.

- Make sure items are collecting data first before triggers evaluate.

- Test trigger conditions manually in the monitoring section.

- Clear housekeeper cache if old data is interfering.

Graphs fail to display

- Inspect item history in the database for missing values.

- Check permissions on frontend files and database tables.

- Ensure PHP GD extension is enabled for image rendering.

- Scale down graph periods if too much data overwhelms the query.

High latency monitoring hosts

- Run traceroute to identify network hops with delays.

- Adjust item intervals to less frequent checks during peaks.

- Monitor server CPU and memory to spot resource bottlenecks.

- Enable bulk data collection if many hosts are polled.

Server becomes unresponsive

- Monitor Zabbix server logs for out-of-memory kills.

- Increase PHP memory limits in the web server config.

- Tune database parameters like innodb_buffer_pool_size.

- Split load across multiple proxies for large setups.

Proxy not connecting

- Validate proxy configuration file matches server passphrase.

- Check if proxy passive mode is set correctly for firewalls.

- Restart proxy service and tail its logs for clues.

- Ensure TLS certificates are valid if encryption is on.

Database connection drops

- Verify MySQL or PostgreSQL service is up and accessible.

- Review Zabbix server config for correct DB credentials.

- Check disk space on DB host as full drives halt writes.

- Run optimize table queries during low traffic periods.

Can''t log into frontend

- Reset password via command line if admin access is lost.

- Clear browser cookies and session data completely.

- Confirm user permissions aren''t revoked in user settings.

- Disable any two-factor auth temporarily for testing.