Is AutoTrader down in South Africa today?

Trouble accessing the website

- Check your internet connection first; a stable network is essential.

- Try refreshing the page or using a different browser like Chrome or Firefox.

- Clear your browser's cache and cookies to remove any corrupted data.

- Disable browser extensions temporarily, as they can interfere with loading.

Login problems

- Make sure you're using the correct email and password; consider resetting if forgotten.

- Verify if two-factor authentication is enabled and enter the code properly.

- Try logging in from an incognito window to rule out cookie issues.

- Ensure your account isn't temporarily locked due to multiple failed attempts.

Search not showing results

- Refine your search terms; use specific makes, models, or locations.

- Check if filters like price range or mileage are set too narrowly.

- Try removing all filters and searching broadly first.

- Allow a moment for the page to fully load, especially on slower connections.

Can't upload photos for listings

- Confirm file sizes are under the limit, usually a few MB per image.

- Use common formats like JPG or PNG and ensure images aren't corrupted.

- Try a different device or browser if uploads fail consistently.

- Check your internet upload speed; weak signals can cause interruptions.

Payment for ads not going through

- Double-check card details, expiration date, and CVV for accuracy.

- Try an alternative payment method if available, like another card.

- Ensure no billing address mismatch with your card issuer.

- Contact your bank to confirm no blocks on online transactions.

Mobile app crashing

- Update the app to the latest version from your app store.

- Restart your phone and clear the app's cache via settings.

- Uninstall and reinstall the app to fix corrupted files.

- Check device storage; free up space if it's running low.

Filters not working right

- Reset filters to default and apply one at a time.

- Try searching on desktop site if mobile filters glitch.

- Clear site data specific to the platform in browser settings.

Slow loading times

- Close other tabs and apps consuming bandwidth.

- Use a wired connection instead of Wi-Fi if possible.

- Try during off-peak hours when traffic is lower.

Issues creating a vehicle listing

- Ensure all required fields like make, model, and year are filled.

- Review terms and conditions before submitting.

- Try drafting on desktop for better compatibility.

Can't message sellers

- Check if the listing allows inquiries; some may be private.

- Verify your account is verified to enable messaging.

- Try from the app if web version fails.

Veelvoorkomende probleme en aanbevelings

- Website laai nie: Wis kas en koekies, probeer ander blaaier.

- Inlog nie moontlik: Reset wagwoord, gebruik inkognito modus.

- Soektog werk nie: Verwyder filters, verfyn terme.