based on user reports and queries over the last 24 hours
Bidvest Bank outage statistics
- Ensure your internet connection is stable and try refreshing the page.
- Try accessing from a different browser or incognito mode.
- Clear browser cache and cookies before attempting again.
- Check if there are any scheduled maintenance windows on the service status page.
- Double-check your username and password for typos.
- If using two-factor authentication, verify your phone receives the code promptly.
- Reset your password via the forgot password link if needed.
- Temporarily disable any ad blockers or extensions that might interfere.
- Update the app to the latest version from your app store.
- Restart your device and relaunch the app.
- Uninstall and reinstall the app to fix corrupted files.
- Ensure your device OS is up to date.
- Confirm sufficient funds in the account before retrying.
- Verify recipient details are correct and complete.
- Try a smaller test transaction first.
- Check for any daily transaction limits exceeded.
- Make sure exchange rates are current by refreshing the quote.
- Review compliance documents are uploaded and approved.
- Attempt the transfer during business hours for faster processing.
- Contact support if delays persist beyond expected times.
- Close unnecessary tabs and applications to free up resources.
- Use a wired connection instead of Wi-Fi if possible.
- Reduce screen resolution or disable high-quality graphics temporarily.
- Avoid peak usage hours if the issue is widespread.
- Confirm your registered phone number or email is active.
- Check spam folders for authentication codes.
- Regenerate the code if the app allows or request a new one.
- Use backup codes if previously set up.
- Select fewer date ranges or filters to simplify the query.
- Export in a different format like PDF instead of Excel.
- Ensure browser supports the required plugins.
- Try from desktop rather than mobile.
- Log out and log back in to refresh data.
- Wait a few minutes as updates can take time post-transaction.
- Check for pending transactions in the queue.
- Verify no holds or authorizations are blocking the view.
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Bidvest Bank
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