based on user reports and queries over the last 24 hours
Telegram Wallet outage statistics
- Email: support@wallet.tg;
- Telegram Support Bot: https://t.me/wallet_supportbot;
- Official website: https://wallet.tg/.
- X: https://x.com/wallet_tg;
- Telegram: https://t.me/wallet_news.
- Ensure you have the latest version of Telegram installed from the official app store.
- Restart the Telegram app and your device to clear temporary glitches.
- Check your internet connection; switch between Wi-Fi and mobile data if needed.
- Try logging out and back in using your Telegram credentials.
- Clear the app cache via device settings without deleting data.
- Verify that two-factor authentication is correctly set up and enter the code promptly.
- Confirm you have sufficient balance including network fees for TON transfers.
- Wait a few minutes and retry, as blockchain confirmations can take time.
- Check recipient address for typos; TON addresses are case-sensitive.
- Refresh the wallet by pulling down on the balance screen.
- Sync might be delayed; wait up to 10 minutes after recent transactions.
- If using multiple devices, ensure they are all updated to avoid sync errors.
- Verify Telegram servers are reachable by trying other features in the app.
- Temporarily disable any ad blockers or firewalls on your device.
- Try accessing via desktop Telegram client if mobile fails.
- Update Telegram to the newest release, as bugs are often patched quickly.
- Free up device storage space if it's running low.
- Reinstall the app after backing up your recovery phrase securely.
- Kan nie in Telegram Wallet inteken nie: Wis kas en herbegin die app; verseker jou internet werk.
- Transaksies vertraag: Wag ''n paar minute en probeer weer; bevestig saldo en fooi.
Telegram Wallet
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