Is Crunchyroll down in South Africa today?

How to contact Crunchyroll technical support?

- Email: support@crunchyroll.com;

- Help Center: https://help.crunchyroll.com;

- Official website: https://www.crunchyroll.com.

Latest news and up-to-date information:

- X: https://x.com/Crunchyroll;

- YouTube: https://www.youtube.com/crunchyroll;

- TikTok: https://www.tiktok.com/@crunchyroll.

Video playback failures or constant buffering

- Check your internet connection speed and stability using a standard speed test website.

- Try lowering the video quality setting within the Crunchyroll player to reduce bandwidth requirements.

- Clear your web browser''s cache and cookies, then restart the browser.

- If using the mobile app, ensure it is updated to the latest version from the official app store.

- Restart your home networking equipment, including the modem and router.

Inability to log into your account

- Verify that you are using the correct email address and password associated with your subscription.

- Use the 'Forgot Password' feature on the login page to reset your credentials.

- Ensure your account subscription is active and has not expired or encountered a billing issue.

- Attempt to log in using a different web browser or device to isolate the problem.

- Disable any browser extensions that might interfere with the website''s login scripts.

App crashes or failure to launch on devices

- Completely close the application and restart it on your smartphone, tablet, or connected TV.

- Check for and install any available system updates for your device''s operating system.

- Uninstall the application, then reinstall it from the official Google Play Store or Apple App Store.

- Ensure your device has sufficient available storage space and memory to run the app.

- On game consoles, try clearing the application''s local saved data or cache from system settings.

Subscription payment processing errors

- Confirm that the payment method linked to your account is valid and has not expired.

- Contact your bank or card issuer to ensure there are no blocks on the transaction.

- Remove the current payment method from your account and re-add it with updated details.

- Try using a different payment method, such as PayPal or an alternative credit card.

- Check your account''s billing history page for any declined payment notifications.

Search function not returning results

- Refresh the page or the application to reload the content catalog.

- Verify your internet connection is active, as search queries require an online connection.

- Use the platform''s genre or alphabetical browse filters as an alternative way to find content.

Simulcast episodes not appearing at the scheduled time

- Confirm the official release schedule for the specific series, as times can vary by region.

- The episode may be delayed in your region due to localization or technical preparation.

- Check the service''s official social media channels for any announcements regarding delays.