Is Ubisoft down in South Africa today?

How to contact Ubisoft technical support?

- Support website: https://www.ubisoft.com/en-gb/help

- Official website: https://www.ubisoft.com/

Latest news and up-to-date information:

- X: https://x.com/Ubisoft

- X (Support): https://x.com/UbisoftSupport

- YouTube: https://www.youtube.com/ubisoft

- Discord: https://discord.com/invite/ubisoftofficial

Site Not Loading

Experiencing issues accessing the main page? This can happen due to temporary glitches or network hiccups.

- Verify your internet is stable by loading other sites.

- Refresh the page or try incognito mode.

- Disable extensions that might interfere.

App Crashes on Launch

The client software sometimes fails to start properly, especially after updates.

- Restart your computer and relaunch.

- Update graphics drivers to the latest version.

- Run as administrator if on Windows.

Login Problems

Can't sign into your account? Common with forgotten details or session errors.

- Reset password via email link.

- Clear app cache or reinstall if persistent.

- Check if two-factor is enabled and working.

Payment Fails in Store

Purchases not completing during checkout?

- Ensure billing info is correct and up to date.

- Try another payment method like card or PayPal.

- Check account balance or bank limits.

Servers Unavailable for Multiplayer

Games like team shooters show connection errors.

- Wait for maintenance to end, check status page.

- Restart game and router.

- Switch to wired connection if on Wi-Fi.

High Ping or Lag in Online Matches

Delays ruining your gameplay sessions?

- Close background apps eating bandwidth.

- Select closer servers if option available.

- Update network adapter drivers.

Game Won't Launch After Install

Fresh downloads not opening?

- Verify game files integrity through the client.

- Disable antivirus temporarily to test.

- Ensure system meets minimum specs.

Search Function Not Working

Can't find titles or add-ons?

- Clear search history and retry.

- Update the app to latest patch.

- Use site version instead of app.

Project or Save Not Opening

Progress lost or files inaccessible?

- Check cloud sync status.

- Manually backup saves to local folder.

- Reinstall if corruption suspected.

Veelvoorkomende probleme en aanbevelings

- Intekenprobleme: Wis kas en koekies, herbegin die program.

- Bedieners onbeskikbaar: Wag vir onderhoud, herbegin verbinding.