Is Yoco down in South Africa today?

How to contact Yoco technical support?

- Hotline phone: 087 550 2153

- Email: support@yoco.com

- Official website: https://www.yoco.com/za/

Latest news and current information:

- X: https://x.com/Yoco_ZA

- Facebook: https://www.facebook.com/YocoZA

Card Reader Not Connecting to Device

- Ensure Bluetooth is enabled on your phone and the reader is charged.

- Forget the device in Bluetooth settings and pair it again.

- Restart both your phone and the reader.

Payments Failing During Transactions

- Verify the card details are entered correctly and not expired.

- Check if your Yoco account has sufficient limits or funds.

- Try a different card to rule out issuer issues.

- Confirm internet connection is stable.

App Crashes or Freezes

- Close the app completely and reopen it.

- Clear the app cache from your device settings.

- Update the app to the latest version from the app store.

- Reinstall the app if problems persist.

Unable to Log In to Dashboard

- Double-check your email and password for typos.

- Reset your password using the forgot password link.

- Try logging in from a different browser or incognito mode.

- Clear browser cookies and cache.

Transactions Not Showing in History

- Refresh the page or pull down to update in the app.

- Wait a few minutes as processing can take time.

- Check filters or date range selected.

- Contact support if recent transactions are missing after 10 minutes.

Slow or Unresponsive Services

- Test your internet speed and switch to a stronger network.

- Close other apps running in the background.

- Try accessing during off-peak hours.

Printing Receipts Fails

- Ensure the printer is powered on and connected via Bluetooth.

- Check printer paper and battery.

- Re-pair the printer with your device.

Veelvoorkomende probleme en aanbevelings

- App open nie: Kontroleer internet en herlaai die app.

- Betaling misluk: Verseker stabiele verbinding en probeer weer.

- Kaartleser koppel nie: Skakel Bluetooth aan en herpaar.